CASA / Account security
Recover your password safely.
CASA currently uses administrator-issued, single-use recovery links. We do not claim an email reset was sent when no email-delivery provider has been configured.
Teacher / Staff / School Technician
Ask your School Owner or School Admin to create a password recovery link.
School Admin
Ask your School Owner. An Admin cannot reset another Admin.
School Owner
Ask CASA Super Admin to create the School Owner recovery link from the organization page.
CASA Team
Ask CASA Super Admin to create a recovery link from CASA Team access control.
CASA Super Admin
Use the controlled infrastructure recovery runbook. CASA does not expose a public master-admin reset token.